The NEMT partner that picks up. Same day. Every day.
You don't need another vendor that takes 45 minutes to confirm and shows up at 4:55 p.m. on Friday. You need a dedicated account rep, ten-minute confirmations, after-hours coverage, Net 30 facility invoicing, and rides that match your patients' actual needs — wheelchair, stretcher, bariatric, or basic ambulatory. That's what we built this service to be.
Built for the people making the call.
Case managers, discharge planners, social workers, hospice coordinators — this is the partnership infrastructure we provide.
Dedicated facility rep
One named person, one direct line, one email address. They know your facility, your typical patient volumes, your discharge patterns. No call-center round robin.
10-minute booking confirmation
Same-day discharge request? Confirmation back to you within 10 minutes — driver name, vehicle, ETA, total cost. Decline if the timing doesn't work; we'll tell you that fast too.
After-hours & weekend coverage
Discharge happens at 7 p.m. on a Sunday because that's when the bed is needed. We have on-call drivers and dispatch staffed 24/7 for facility-account holders.
EPIC / Cerner compatible workflow
We work with the systems you already use. Send discharge orders via secure email, fax, or our portal. We confirm back in your preferred channel.
Net 30 invoicing
Monthly invoice, itemized by patient and trip. Net 30 payment terms. Direct to AP. No per-trip credit card hassle.
15% facility volume discount
Facilities with ongoing accounts get 15% off published per-trip rates. Higher-volume contracts negotiated separately. Your patients don't see different prices — your facility does.
Who books with facility accounts.
These are the people who actually pick up the phone. We're built for them.
Hospital case managers
Acute discharge to home, SNF, rehab, or hospice. We're often the last step before the bed turns over.
SNF discharge planners
SNF to home, hospital readmission, or transfer to higher level of care. Recurring relationships, not one-offs.
Hospice coordinators
Hospital to inpatient hospice, hospice to home, home to inpatient hospice. Gentle, prompt, dignified.
Assisted living wellness directors
Resident transfers to hospital, specialty appointments, return from ER. Often after-hours.
Outpatient surgery centers
Post-procedure rides home when family can't pick up. Same-day requests are normal here.
Mental health discharge teams
Inpatient psych unit to home or step-down program. Discreet vehicles, trained drivers, no judgment.
From order to handoff.
Send the order
Email, fax, or portal. Patient name, mobility level, destination, target discharge time, any equipment.
10-min confirmation
Your rep responds with driver name, vehicle type, ETA window, and total cost. Lock it in or adjust.
On-site pickup
Driver arrives in uniform with badge, meets your discharge team at the agreed door, signs off on handoff.
Delivered & documented
Patient arrives safely. Confirmation back to your rep (and the family if you want). Invoiced on your monthly cycle.